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I am always doing that which I cannot do, in order that I may learn how to do it.
Pablo Picasso
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Personal and Professional Development Programmes
WorkAssist offers a range of psychologically based programmes that can be customised according to client needs. Content, length and format are flexible and can be developed and agreed upon in collaboration and after rigorous consultation with the client. All programmes are highly practical, interactive and experiential guaranteeing useful, enjoyable and long-lasting learning. The following are the main topic areas offered as training programmes. For a brief outline of each programme click on the title.
Leadership and Management Skills
1. The Psychology of Leading and Managing People (Leading Edge Programme ©)
2. Leading with Emotional Intelligence
3. Managing with the power of NLP
4. Counselling Skills for Managers & Supervisors
5. Developing & Maintaining Performance Teams
6. The Psychology of Motivating Self and Others
7. Leading from Within - Aligning Yourself for Full Potential
8. Developing Coaching Skills
9. Developing Mentoring Skills
10. Presenting with Impact and Influence
Intrapersonal Skills
11. Stress Management, Work – Life Balance, and Self-Management
12. Professional Self-Evaluation, Progression, and Development
13. Developing Self-Awareness – Understanding One’s Personality
Using the Enneagram and the Keirsey Temperament Sorter
14. Assessing and Developing Emotional Intelligence
15. Developing Creativity: Techniques for Unblocking Creativity at Work
16. Managing Time Effectively & Efficiently
17. Developing Personal Power - Self-Awareness and Building Self- Confidence
18. Managing Anger and other Challenging Behaviours in the Workplace
19. Developing Effective Goals and Strategies Using NLP
20. Dealing with Psychological Impact of Change
Interpersonal Skills
21. Effective Communication at Work using NLP
22. The Psychology of Body Language
23. Understanding & Working with Group Dynamics
24. Managing Conflict in the Workplace
25. Assertiveness Training for Managers, Supervisors & Team Members
26. The Skills of Active Listening and Giving and Receiving Effective Feedback
27. Using Emotional Intelligence in the Workplace
Training Skills (Train the Trainer Programmes)
28. Designing & Directing Effective Training Programmes
29. Advanced Training Techniques (Train the Trainer)
30. Integrating NLP Techniques in Presenting and Training
HR related Skills
31. Conducting Effective Performance Reviews & Related Skills
32. Interviewing in Action
Customer Care Skills
33. Delivering Excellence Through Customer Service
34. Dealing with Challenging Customer Interactions
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