The eagle drew courage from an innate wisdom. Until her children discovered their wings, there was no purpose for their lives. Until they learned how to soar, they would fail to understand the privilege it was to have been born an eagle. The push was the greatest thing she had to offer. It was her supreme act of love. And so one by one she pushed them, and they flew!" Dave McNalley

Coaching Services

Coaching is a great resource for leaders, managers and other people working at various organizational levels. It gives the individual an excellent opportunity to deal with issues that constantly challenge one’s resources and potential. It has the advantage of focusing entirely on the needs of the individual, offering feedback and an opportunity to examine one’s own interpersonal style and how this is affecting other people’s morale and performance.

Coaching can be seen as a bridge between counselling and training. It offers the personalized quality of the counselling relationship while dealing with skill-related issues in a deeper way than would be possible in a group setting.

Managers and leaders can gain greater insight about their personality, characteristics that help or hinder effective people management. Coaching helps to find valuable and effective ways of enhancing performance with people. The following are some of the issues that often come up during coaching sessions:

o Skills in motivating people

o Dealing with social and emotional problems of staff

o Dealing with conflict

o Giving bad news

o Communicating positively

o Building healthy working relationships

o Maintaining work/life balance

o Self confidence and self esteem

o Managing challenging situations

o Mastering negative emotions

o Learning assertiveness techniques

o Problem solving and decision making
WorkAssist offers the services of experienced and highly qualified coaches to meet the needs of your organization. We also provide Coach Training Programmes for people to take on coaching as part of their leadership role.

Mentoring Services

Mentoring is normally less skill-based than coaching but more holistic and focused on the individual’s personal and professional development. It provides people with a unique relationship based on trust and honesty and it is very similar to the counselling relationship .

Mentors provide an excellent opportunity for mentees to discuss their way forward in life, identifying possible obstacles and finding ways of overcoming them. It provides mentees with the rare opportunity of a non- judgmental relationship, where they are listened to, challenged constructively, given honest feedback, encouraged to reflect on and learn from experiences, develop well-formed goals and outcomes and supported fully along the way towards achieving their goals.

Mentoring is an excellent resource for supporting talent management programmes as well as succession planning.

Besides providing mentoring services, WorkAssist offers support in setting up mentoring programmes and policies as part of its HR consultancy services as well as the relevant training required for the development of effective mentors in organizations.